Welcome to our new website

The Knitted Bear Company

Finally…it’s here!

Well, after months of hard work, we finally have the new website ready. The previous site had been active for quite some years so we felt it time for a facelift. Not only have we given it a fresher, more modern look, the technology that underpins it has also changed.

Easier to use

With this new technology, we hope we can more readily expand the functionality and useability of the new website as the business grows.
We have worked hard to make the site as easy as possible for our customers to navigate, find information and to place their orders. Further key improvements for our customers include:

  • The ability to search for a bear by name, colour or breed of sheep
  • We can now email you regarding updates on your order which you can view from the ORDERS section of your account.
  • Once despatched you can track delivery of your order using the link within the order details.

When you are logged in you will be able to see all your orders which will look a little like this:

My Account - The Knitted Bear Company
My Account – The Knitted Bear Company

Just click on the VIEW button against the order to follow its progress.

Historic data

Due to the significant change in technology, we have not been able to transfer your previous account and order history to the new site. This means you will have to re-register when placing your first order – it is very easy and is integral to placing your initial order. As data security is important to both us and our customers we have adopted a tougher stance on passwords. This means that easy to guess passwords will not be permitted. We know passwords are a burden, but do not worry, as if you forget yours you can simply use the Lost your password? link on the login page.

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